24/7 Customer Care & Support

Get In Touch With Us

Whether you need a new broadband connection, enterprise leased lines, or technical assistance, our support team is always ready to assist you.

Help Line

24/7 Dedicated Support

9705051200

Toll Free Number

Inquiries & New Bookings

9705048100

Email Us

Corporate & Billing Inquiries

call@directmedia.net.np

Send Us an Inquiry

Fill out the form below and our customer representative will call you back shortly.

Direct Media Support Center

We pride ourselves on providing the fastest response time in Nepal. Contact our Network Operations Center (NOC) anytime for immediate assistance.

Head Office

Direct Media Pvt. Ltd., Baniyatar Tokha, Kathmandu, Nepal

Working Hours

Customer Care: 24 Hours / 7 Days

Billing Counter: 9:00 AM – 6:00 PM